Shipping policy
Shipping Policy
This Shipping Policy explains how orders are processed, shipped, and delivered at Beutila.
1. Processing Time
After you place an order and the payment is confirmed, we normally process orders within 1–3 business days. During peak seasons, sales, or holidays, processing time may be slightly longer.
2. Shipping Methods and Delivery Times
We work with reliable international fulfillment partners to deliver orders to our customers. The typical estimated delivery times are:
- United States: approximately 7–21 business days.
- Other international destinations: approximately 10–30 business days.
Please note that these are estimates only. Actual delivery times may vary due to factors such as:
- Customs clearance and inspections.
- Local postal service performance.
- Holidays or unexpected carrier disruptions.
3. Tracking Your Order
Whenever available, we will provide a tracking number for your order. You will receive this information by email at the address you provided during checkout.
Tracking updates may take a few days to appear after the package is shipped. In some cases, tracking may show limited information depending on the carrier and destination country.
4. Shipping Fees
Shipping costs (if any) will be shown at checkout before you complete your purchase. From time to time, we may offer free or discounted shipping promotions. Any such offers will be clearly indicated on our website or during checkout.
5. Customs, Duties, and Taxes
Depending on your country’s regulations, your order may be subject to customs duties, import taxes, or other fees. These charges are not included in the product price or shipping fee shown on our website, unless explicitly stated.
Customers are responsible for paying any customs or import fees charged by their local authorities.
6. Wrong or Incomplete Address
Please ensure that your shipping address is accurate and complete. We are not responsible for delays or non-delivery caused by incorrect or incomplete address information provided by the customer.
If a package is returned to us due to wrong address details, we may contact you to arrange reshipment. Additional shipping fees may apply.
7. Lost or Delayed Shipments
If your order appears to be significantly delayed or lost, please reach out to us at beutila888@gmail.com with your order number.
We will contact our fulfillment partners and carriers to investigate. If the package is confirmed lost or not delivered within a reasonable time frame (beyond the estimated delivery plus a buffer), we may offer a replacement or refund according to our Refund & Return Policy.
8. Contact
If you have any questions regarding shipping or your order status, please contact us at:
Email: beutila888@gmail.com